Pauline Lucena — Accounting & Finance VA

01 — About Me

Detail-Driven.
Results-Oriented.

A corporate Accounting Analyst with 3+ years of experience, now bringing that same standard of precision and reliability to remote VA work.

I spent 3+ years as an Accounting Analyst in a corporate setting, handling bank reconciliations, AP/AR processing, payroll support, and monthly financial reporting across high-volume transaction environments.

I'm now transitioning into remote VA work — bringing the same discipline, accuracy, and accountability I built in corporate accounting to a fast-paced, distributed team. I know how to operate independently, meet deadlines without follow-up, and keep financial records clean under pressure.

What I bring to a team:
Zero-error reconciliation habits, strong working knowledge of NetSuite, QuickBooks, Xero, and Excel, and a work ethic shaped by corporate close cycles — where accuracy isn't optional.

I'm looking for a role where I can contribute meaningfully from day one — no ramp-up theater, just reliable execution.

Yrs Experience

100%

% Reconciliation Accuracy

15+

Tools Mastered

Financial Reporting

Accurate, structured reports delivered on time. From basic P&L to expense summaries — formatted and ready for review.

Bank Reconciliation

Every transaction matched, every discrepancy caught. Clean books you can actually trust — month after month.

Admin & Communications

Email management, calendar coordination, client follow-ups, and document organization — handled professionally.

Data Accuracy Focus

Corporate accounting trains you to be precise. I bring that same standard of quality to every spreadsheet, entry, and report.

02 — Core Skills

What I Can
Handle For You.

Hands-on experience across accounting, finance admin, and client operations — built in a corporate environment and ready to apply remotely.

Accounting Support

Invoicing & Billing
Bank Reconciliation
Receipt Management
Invoice Creation & Delivery
Payment Tracking & Follow-ups
Bill Logging & Scheduling
Expense Report Compilation
Generating Basic Reports
Data Entry & Clean-up

Client Communication

Collection & Payment Follow-up Emails
Sending Reports to Stakeholders
Professional Email Correspondence
Basic Email Support

General Admin Support

Data Entry
Data Research
File Organization
Calendar Management
Email Management

How I Work.

My approach to every engagement — structured, transparent, and built to reduce the back-and-forth your team shouldn't have to manage.

01 // STEP

Discovery Session

We map your existing daily admin workflows, highlight spreadsheet friction, and isolate financial/reconciliation task lists. We find the high-impact bottlenecks we can solve immediately.

02 // STEP

Operational Diagnostic

I outline a custom task assignment, defining accurate communication cadence, system login requirements, delivery timelines, and monthly allocated hours so you have complete visibility.

03 // STEP

Secure System Onboarding

We configure encrypted system delegations and sandbox environment linkages. Utilizing strict protocols, we maintain absolute file confidentiality and protect client ledger security.

04 // STEP

Seamless Execution

I assume absolute daily ownership of matching statements, generating billing packets, chasing open payments, and executing administrative items so you stay completely clear.

05 // STEP

Continuous Optimization

We review progress periodically to introduce speed improvements, create automated dashboard alerts, compile operating manuals, and save you more structural hours week-on-week.

Want the full picture?

PDF · Updated 2026 · Includes full work history

03 — Tools & Systems

Platforms I
Know Well.

Enterprise-level accounting software experience combined with everyday productivity tools — ready to plug into your stack from day one.

NetSuiteExperienced ERP

QuickbooksAccounting Software

XeroAccounting Software

FloqastClose Workflow

ExcelLOOKUPs & More

Google WSWorkspace

Office 365Microsoft Suite

OutlookEmail

GmailEmail

SlackCollaboration

MS TeamsCollaboration

Google DocsDocuments

CalendlyScheduling

ChatGPTAI Assistant

Claude AIAI Assistant

04 — Methodology & Case Studies

Project
Showcases.

Real-world accounting & finance case studies structured with a rigorous Problem–Action–Result (PAR) methodology.

AP/AR Case Study

100% Reconciled

Month-End AP/AR Cleanup & Close

Outcome: Zero open items at close

[P] Problem

A month-end ledger had 14 unclassified transactions and 6 bills with no matching PO or receipt, leaving the close checklist at 40% complete two days before deadline.

[A] Action Taken

Mapped every entry to the correct GL account, matched outstanding bills to POs and receipts, and cleared unapplied customer payments.

[R] Result Delivered

Closed with zero unclassified entries and zero unmatched bills, taking the close checklist from 12/30 to 30/30 tasks a full day early.

Precise Methodology

Mapped entries to a standardized chart of accounts
Matched bills against POs, receipts, and vendor records
Cleared unapplied payments and resolved overpayments

See How I Can Replicate This for You

Payroll Case Study

0 Formula Errors

PTO Accrual Formula Audit & Correction

Outcome: Corrected balances, full team

[P] Problem

A PTO tracker returned #REF! and #VALUE! errors, plus negative and overstated balances, for every employee whose salary period changed mid-cycle.

[A] Action Taken

Traced the error to a proration formula that didn't adjust for mid-period transitions, rebuilt the calculation logic, and cross-checked balances against policy.

[R] Result Delivered

Corrected balances for all 5 affected employees and verified accuracy across the full 22-person team, with an audit note logged for future changes.

Precise Methodology

Traced formula errors to a proration logic gap
Rebuilt accrual formulas with mid-period proration
Verified all balances against written PTO policy

See How I Can Replicate This for You

Reconciliation Case Study

$0.00 Variance

Bank & Credit Card Reconciliation

Outcome: Full variance resolution

[P] Problem

A $4,318.62 gap between the bank statement and book balance was blocking month-end close, with 5 transactions unrecorded, mismatched, or duplicated.

[A] Action Taken

Traced each discrepancy to source documentation, recorded a missing wire and bank fee, corrected a mismatched CC settlement, and removed a duplicate entry.

[R] Result Delivered

Reconciled bank and book balances to the penny, closing the month with a $0.00 variance and a clean file ready for audit.

Precise Methodology

Traced every unmatched line to source documentation
Corrected mismatched CC settlement postings
Verified final tie-out to $0.00 variance

See How I Can Replicate This for You

Credit & Data Case Study

100% Synced

Client Credit File & Database Cleanup

Outcome: One source of truth

[P] Problem

Client credit records were split across the internal system, a G-Sheet database, and paper CAR forms, leaving 4 clients with incomplete trade reference checks and 7 approvals stalled.

[A] Action Taken

Completed the outstanding trade reference calls, filed missing CAR forms, resolved a duplicate credit file, and reconciled every record between the system and database.

[R] Result Delivered

Brought system-to-database accuracy from 62% to 100% and cleared all pending approvals, giving credit staff one reliable source per client.

Precise Methodology

Completed all outstanding trade reference checks
Reconciled records across system and G-Sheet database
Resolved duplicate and incomplete CAR forms

See How I Can Replicate This for You

Reporting Case Study

+101% of Goal

Revenue & Gross Profit Dashboard

Outcome: Automated MTD/YTD reporting

[P] Problem

Stakeholders received only a raw daily data export with no MTD/YTD rollup or goal comparison, requiring a manual scan of the numbers every week.

[A] Action Taken

Built an automated MTD/YTD summary with goal-vs-actual tracking, trailing averages, and a daily trend chart on top of the existing raw feed.

[R] Result Delivered

Delivered a dashboard that closed December 1% ahead of the gross profit goal and cut weekly reporting prep to a 5-second read.

Precise Methodology

Built automated MTD/YTD rollup formulas
Added goal-vs-actual and trailing average tracking
Designed a stakeholder-ready daily trend view

See How I Can Replicate This for You

Collections Case Study

12 Accounts Cleared

Past-Due Collections & Follow-Up System

Outcome: Streamlined weekly collections

[P] Problem

Past-due accounts were tracked inconsistently across sales reps, with follow-up emails sent ad hoc and no unified view of overpayments or unapplied credits tied to open balances.

[A] Action Taken

Built a standardized weekly collections report segmented by sales rep, established a consistent past-due follow-up email cadence, and cross-referenced unapplied payments against open balances.

[R] Result Delivered

Cleared 12 aging past-due accounts in the first cycle and gave every sales rep a reliable, accurate weekly view of their outstanding balances.

Precise Methodology

Segmented past-due report by sales rep, updated weekly
Standardized the collections follow-up email cadence
Cross-checked unapplied payments against open balances

See How I Can Replicate This for You

Key Numbers

Years in Corporate Accounting

100%

Reconciliation Accuracy Rate

Missed Reporting Deadlines

15+

Tools & Platforms Used

READY TO DELIVER.

Detail-Driven.
Results-Oriented.

What I Can
Handle For You.

How I Work.

Discovery Session

Operational Diagnostic

Secure System Onboarding

Seamless Execution

Continuous Optimization

Platforms I
Know Well.

Project
Showcases.

Let's Talk
About the Role.

READY TO DELIVER.

Detail-Driven.Results-Oriented.

What I CanHandle For You.

How I Work.

Discovery Session

Operational Diagnostic

Secure System Onboarding

Seamless Execution

Continuous Optimization

Platforms IKnow Well.

ProjectShowcases.

Let's TalkAbout the Role.

Detail-Driven.
Results-Oriented.

What I Can
Handle For You.

Platforms I
Know Well.

Project
Showcases.

Let's Talk
About the Role.